AV Managed Services by UXT

AV Service Transformation

UXT’s Service Transformation offering redefines the management of AV and UC environments through innovative solutions. We enhance operations, boost service performance, and adopt new technologies. Our expert team delivers transformative solutions that drive efficiency, promote interoperability, and future-proof your technology for tomorrow’s challenges.

Centres of learning and Higher education institutions seeking to optimise their Audio Visual (AV) and Unified Communications (UC) environments, enhance operational efficiency, optimise performance, and future-proof their system architectures should look no further than UXT.

We are the only AV-managed service provider dedicated solely to universities, and, unlike other managed service providers that span across multiple sectors, our remote managed services are targeted, efficient, and tailored to your institution’s specific needs.

Transform Your Organisation

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Audio Visual Integration

Consolidate Your Service Footprint

Remote Monitoring & Management

UXT gives you the ability to make data-driven decisions based on usage, allowing you to reduce the number of different types of AV spaces in your environment, consolidate your technology and increase your overall AV service quality. With our proactive remote-managed service support, you can reduce on-site support costs and resolve issues faster.

We provide a comprehensive remote management service that helps with the seamless integration and setup of powerful communication and collaboration platforms, including:

  • Make data-driven decisions
  • Reduce on-site support costs
  • Improve user experiences
  • Achieve standardisation

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UXT Service Mesh

Single Source of AV Support

Through the transformation of your AV environment via our exceptional AV service enablement and remote management service, you will enable a single source of support through UXT’s Service Mesh model. You will unlock reliable, data-driven reporting, fully managed support, and more.

  • Support and service unlimited devices in one portal
  • Enjoy unlimited ongoing training
  • Business case using data-driven reporting
  • Eliminate alert fatigue with our AI triage process
  • Increase your AV team's efficiency
  • Expert support direct from engineers

Discover How

Audio Visual Observability

Redefine your organisational AV Environment

AV Service Transformation

UXT provides cutting-edge audio visual managed services in Australia that transform educational environments in several fundamental ways, as follows:

  • Full focus on universities
  • Comprehensive audio visual management services
  • Practical, effective support
  • Advanced AV solutions
  • User-friendly documentation and practical training
  • Accountability and ultimate reliability

Remote Monitoring & Management

Fully managed remote monitoring and AV management, enabling proactive support and rapid resolutions with remarkable SLAs.

Environment Standardisation

Managed and rigourously maintained AV space and hardware templating for a truly standardised environment.

Service Interoperability

Management and support for integrated communications solutions, ensuring the ideal hardware, software and network requirements.

System Design

Experienced, specialist learning and meeting space design, ensuring remarkable user experiences and high availability.

Systems Architecture

Expert advice and system designs by experienced engineers with proven success in developing University AV ecosystems.

Cyber Security

Beyond-best-practice cyber security frameworks and operational models to ensure your AV environment is 100% secure.

System Audits

Broad-scale AV system audits including hardware, software, commercials, user experience and life-cycles.

Advisory & Strategy

Highly experienced executives and engineers to advise and manage strategy, vendor negotiations and tenders.

Change management & Adoption

University focussed AV adoption programs and change management based on a decade of experience in the field.

Learn More

To learn more about UXT as Australia’s only AV remote managed services provider dedicated to universities, please click/tap the button below. For information about everything from our extensive portfolio of specialist AV services for higher education to careers with UXT, please don’t hesitate to contact us today.

Services Overview

Let’s Go

You’re about to make a very good decision! Our dedicated team is ready and waiting. We can’t wait to meet you to see how we can help you elevate your organisation’s AV experience.

  • UXT offers a comprehensive, unrivalled remote management service for audio visual systems. Streamline and optimise your operations with our expert AV remote-managed service today.

Schedule a Free Consultation