AV Managed Services by UXT
AV Service Transformation
UXT’s Service Transformation offering redefines the management of AV and UC environments through innovative solutions. We enhance operations, boost service performance, and adopt new technologies. Our expert team delivers transformative solutions that drive efficiency, promote interoperability, and future-proof your technology for tomorrow’s challenges.
Consolidate Your Service Footprint
Remote Monitoring & Management
UXT gives you the ability to make data-driven decisions based on usage, allowing you to reduce the number of different types of AV spaces in your environment, consolidate your technology and increase your overall AV service quality. With our proactive remote support, you can reduce on-site support costs and resolve issues faster.
Make data-driven decisions
Reduce on-site support costs
Improve user experiences
Achieve standardisation
UXT Service Mesh
Single Source of AV Support
Through the transformation of your AV environment, you will enable a single source of support through UXT’s Service Mesh model. You will unlock reliable, data-driven reporting, fully managed support, and more.
Support and service unlimited devices in one portal
Enjoy unlimited ongoing training
Business case using data-driven reporting
Eliminate alert fatigue with our AI triage process
Increase your AV team's efficiency
Expert support direct from engineers
Redefine your organisational AV Environment
AV Service Transformation
Remote Monitoring & Management
Fully managed remote monitoring enabling proactive support and rapid resolutions with remarkable SLAs.
Environment Standardisation
Managed and rigourously maintained AV space and hardware templating for a truly standardised environment.
Service Interoperability
Management and support for integrated communications solutions, ensuring the ideal hardware, software and network requirements.
System Design
Experienced, specialist learning and meeting space design, ensuring remarkable user experiences and high availability.
System Audits
Broad-scale AV system audits including hardware, software, commercials, user experience and life-cycles.
Systems Architecture
Expert advice and system designs by experienced engineers with proven success in developing University AV ecosystems.
Advisory & Strategy
Highly experienced executives and engineers to advise and manage strategy, vendor negotiations and tenders.
Cyber Security
Beyond-best-practice cyber security frameworks and operational models to ensure your AV environment is 100% secure.
Change management & Adoption
University focussed AV adoption programs and change management based on a decade of experience in the field.
Learn More
UXT is Australia’s only AV managed services provider dedicated to universities. Click/tap the button below to learn more about our extensive portfolio of specialist AV services for higher education.
Let’s Go
You’re about to make a very good decision! Our dedicated team is ready and waiting. We can’t wait to meet you to see how we can help you elevate your organisation’s AV experience.