AV Managed Services Dedicated to Universities
AV Excellence as a Service
Service Transformation
Service Enablement
Delivery as a Service
Support as a Service
Audio Visual Management Services Simplified, Secured and Scaled
UXT provides AV managed services like they’re software, with a dedicated focus on Universities. Over seven years ago, we pioneered the first managed service specialising in higher education; today, we proudly remain Australia’s only audio visual managed services provider dedicated to Universities.
AV Projects Completed
AV Rooms Migrated
University Clients
Extensive Higher Education Experience
Trusted by Australia's leading organisations
Audio Visual Management as a Service
Our approach ensures your success
Accountable
UXT is accountable for delivery, risk, value, ongoing support and return on investment throughout our engagement.
Reliable
UXT maintains exceptional SLAs and enables remarkable AV user experiences across your organisation.
Measurable
UXT provides metrics across all activities, ensuring success criteria are met and operational excellence is highly visible.
About Us
UXT is your single-source solution for AV & UC management
AV Service Transformation
We optimise university AV and UC environments to drive efficiency, enhance performance, and future-proof your system architecture.
AV Service Enablement
We simplify AV usage with dynamic documentation and training, empowering exceptional operations and experiences.
AV Delivery as a Service
UXT owns and accelerates the delivery of your AV transformation, absorbing your commercial risk and liability.
AV Support as a Service
Our proactive and preemptive approach, experienced team and robust management platform ensures a highly available service.
Unified Communications
As experts in Unified Communications (UC) integrations and management, we’re here to help you design and plan Microsoft Teams Rooms, Zoom Rooms, or Google Meet Rooms solutions that enhance collaboration and communication.
Frequently Asked Questions
How is UXT different from other AV service providers?
UXT provides top-tier audio visual managed services in Australia that differ from alternative AV professional services in several fundamental ways, as follows:
- Unwavering focus on universities
As Australia’s only audio visual management services focused exclusively on universities, UXT can expertly tailor its services to each higher educational institution’s unique requirements. - Comprehensive audio visual managed services
UXT’s holistic services include:- AV service transformation
- AV service enablement
- Delivery as a service
- Support as a service
- Proactive, preemptive support
Ensuring high reliability and availability, UXT’s proactive, preemptive AV support is delivered by an experienced, knowledgeable team to an impressive standard. - State-of-the-art solutions
UXT redefines audio visual managed services with cutting-edge solutions that boost service performance, enhance operations, and incorporate evolving technologies to future-proof AV systems. - Practical training and user-friendly documentation
UXT’s audio visual management services simplify and streamline AV usage through engaging training sessions, dynamic, straightforward documentation, and effective, interactive digital resources. - Reliability and accountability
UXT provides unmatched service level agreements (SLAs) that hold it accountable for service delivery, ongoing support, and other aspects for universities wishing to streamline and optimize their AV and UC systems.
Australian university administrators and higher education IT decision-makers seeking reliable, tailored AV professional services turn to UXT as their trusted, capable audio visual management services provider.
How does UXT ensure reliable Audio Visual Management Services?
UXT ensures reliable, efficient audio visual managed services tailored to the unique needs of universities using several fundamental strategies:
- Comprehensive support and proactive, preemptive actions
Unrivalled support, proactive remote monitoring/management, and unprecedented reliability allow UXT to identify and address issues before users are unduly impacted. - Outstanding service level agreements
UXT provides industry-leading SLAs that guarantee flawless standards of audio visual managed services and impressive accountability. - Informed, data-based decisions
UXT monitors, analyses, and improves its AV professional services by leveraging data-driven metrics and reporting. - Comprehensive client support
UXT’s innovative Service Mesh model provides a single support source, offering unlimited ongoing training and expert engineer assistance. - Consistent development
UXT is committed to continuously analysing, updating, and improving its audio visual managed services, future-proofing sensitive AV environments and adopting new technologies to ensure its AV professional services remain up-to-date and exceptionally reliable.
Can UXT assist with Unified Communications platforms like Microsoft Teams Rooms or Zoom Rooms?
Yes, UXT audio visual management services can be tailored to assist with unified communications platforms. With meticulous design, planning, and management, many aspects of communication and collaboration can be optimised and streamlined.